Privacy Policy

TRUST & TRANSPARENCY

Privacy Policy

Your personal data is treated with utmost care and strict confidentiality.

🔒 Secure Data Storage

We implement industry-standard encryption protocols to safeguard your personal credentials.

🚫 Zero Third-Party Sharing

We never sell, rent, or lease your contact details to third-party marketing companies.

🚚 Courier-Only Fulfillment

Your address and phone number are shared solely with assigned logistics partners for COD delivery.

📊 Transparent Cookies

Cookies are utilized strictly to enhance your browsing experience and shopping cart functionality.

1. Information We Collect

When you visit, browse, or place an order with A ONE Jewellery, we may collect the following details:

  • Order Fulfillment Details: Full Name, Contact/WhatsApp Number, Delivery Address, City, and Email Address.
  • Device & Interaction Data: IP address, device type, browser information, and visited pages to optimize website speed and performance.

2. How We Use Your Information

  • To process, pack, and deliver your jewelry orders via our designated courier network across Pakistan.
  • To send real-time order verification calls, SMS tracking links, and delivery status updates.
  • To provide direct customer concierge support regarding sizing, customization, and after-sales care.
  • To improve our product offerings, website interface, and marketing campaigns.
Payment Security Commitment: A ONE Jewellery operates primarily on Cash on Delivery (COD). We do not collect, store, or process any debit/credit card numbers or sensitive banking PINs on our servers.

3. Third-Party Services & Analytics

We collaborate with verified service providers to operate our business efficiently:

  • Logistics Partners: Courier companies (e.g., Trax, Leopards, TCS, PostEx) receive necessary shipping details to facilitate successful delivery.
  • Analytics & Advertising: Standard tracking pixels (such as Meta Pixel and Google Analytics) assist us in analyzing store performance and delivering relevant advertisements.

4. Your Data Rights

You have the right to request access to the personal data we hold about you, request corrections, or ask for the deletion of your customer profile from our records at any time.

Questions Regarding Privacy?

Contact our data support team at info@aonejewellery.com or message us on Instagram @aonejewellery2026.